We're on the lookout for a talented SMB Account Executive to join our client's team:


• 100% Remote

• Salary in USD

• Based in LATAM – Collaborating with teams in the USA (PST)

• Full-Time

• Contractor Role
  

About the Client: Our client is a comprehensive software platform built specifically for ground transportation businesses, offering tools for booking management, dispatch operations, payment processing, and marketing, essentially everything an operator needs to run and grow their business. Their mission is to give these transportation companies the tools and capabilities to accomplish more, and they measure their own success by how much their customers grow.


About the Role: The SMB Account Executive manages the complete sales lifecycle for inbound small business prospects, from initial discovery and qualification all the way through closing and post-sale activation. Success in this role is defined not by signed contracts, but by getting new customers to genuinely adopt and use the platform.


Responsibilities

• Own the full sales cycle for inbound SMB prospects, including discovery, qualification, demos, proposals, and closing.

• Qualify inbound leads against the company's ideal customer profile and identify which prospects are the right long-term fit.

• Run consultative discovery calls and demos focused on the prospect's real business challenges, such as manual dispatching, payment collection, lost trips, and operational inefficiencies.

• Drive new customers toward successful activation during their first 30 days, partnering closely with the customer success team.

• Meet monthly targets related to both closed deals and activated accounts.

• Maintain accurate CRM records, follow-ups, and pipeline updates.

• Use AI tools to improve daily workflows, including prospect research, call preparation, follow-up emails, CRM hygiene, and sales process efficiency.

• Identify bottlenecks in the sales process and proactively suggest improvements to help scale the SMB sales motion.

• Collaborate with internal teams to improve onboarding, customer handoff, sales messaging, and overall customer experience.

• Act with ownership, energy, and accountability throughout the entire sales and activation process.

Requirements

• 2+ years of experience in SaaS sales, ideally selling to SMBs or owner-operated businesses.

• Strong full-cycle sales experience, including discovery, demos, follow-ups, negotiation, and closing.

• Experience working with inbound leads and qualifying prospects based on fit, urgency, and business needs.

• Ability to speak with small business owners in a practical, relatable, and consultative way.

• Strong comfort with high-activity sales environments, including frequent calls, demos, and follow-ups.

• Proactive, hands-on mindset with the ability to take ownership beyond the signed contract.

• Experience using CRM systems and maintaining clean pipeline data.

• Comfort using AI tools such as ChatGPT, Claude, Gemini, or similar tools to improve sales productivity.

• Excellent communication skills in English, both written and spoken.

• Ability to work independently in a remote environment while collaborating with teams in the U.S.

Nice to Have

• Prior experience with vertical SaaS products aimed at SMB owner-operators.

• Background in ground transportation, logistics, field services, or other SMB-heavy industries.

• Experience owning the full sales cycle end to end.

• History of building side projects, internal tools, or processes from the ground up.

About Latamforce

Latamforce is a leading nearshoring staffing agency that helps businesses in the U.S. find top-tier talent from Latin America. We specialize in connecting companies with skilled professionals in Latin America.